Safety Measures

Safety has always been our number one priority at Deer Lake Boat Rentals.  Since 1972, we have reduced the risk of the hazards of boating by supplying PFD's and equipment approved by Transport Canada, we have N.L. certified lifeguards on staff and we have provided instruction and rescue equipment at Deer Lake.

With these uncertain times, we have put into place extra measures to reduce the risk of Covid 19 transmission.

We strictly have a no tolerance policy for anyone showing any signs or symptoms of Covid 19.  Our staff are not permitted to come to work if they show any signs or symptoms of Covid 19.  They will be immediately sent home and all areas immediately disinfected.  Our staff have been trained to identify the signs of symptoms of Covid 19.  Customers will be denied service if they arrive showing any signs or symptoms of Covid 19.  As such, all reservations are fully refundable.

To assist us in providing the safest service possible please:

Prior to Arrival:

• We strongly encourage you to reserve and pay online ahead of time.
• We strongly encourage you to complete waiver forms ahead of time.
• We strongly recommend that you pay by contactless debit or credit card.
• Please bring your own lifejackets and your own paddles and oars if you have them.

When you arrive:  

• Please arrive early as the parking lot capacity has been reduced and it may take longer to park.  Please be aware of parking restrictions and signage.  Also, we have staggered our boating timeslots to assist with social distancing and will need you to return at your scheduled time to give us time to sanitize the boats.
• Hand sanitizer and Disposable gloves will be provided for your use.
• Our equipment and lifejackets will be pre-selected for you and ready for your pick up.
• Customer access to the inside of our building will be limited. 
• Please leave valuables at home as we will not be holding any personal belongings.
• After each use, we will be disinfecting our high touch equipment including our ipads and POS terminals.  Counters and other surfaces will be wiped frequently with a regular cleaning schedule.
• Paddles, Oars and PFD's will be disinfected after each use.
• Staff will only assist guest getting in and out of boats at a distance unless the person's health is in immediate risk.  
• We ask that you keep 2 metres away from other boaters and to wait to dock your boat if the dock is occupied with people so social distancing is respected.

After your visit:

• Please take all of your belongings with you from the boat including any garbage
• Please remain in your boat until directed by our staff to exit.
• Please bring your lifejackets and boating equipment up to the service counter and place them in the bin marked used equipment.

We thank you for your patience and your understanding at this time as we all do the right thing.  Please also understand that despite doing our best....service will be slower than under more favourable circumstances.